If this interests you, what I am about to say is probably old hat.
I think it is important for web sites to be kind, gentle and verbose with their error messages. It’s better to treat exceptions as an acknowledgement that your structure is not comprehensive, rather than telling unfamiliar users that a) they did something wrong or b) your site is broken.
Imagine if you were driving down the highway and suddenly saw a yellow warning sign featuring a drawing of a car with an X through it and a number. You would certainly get the impression that something bad was about to happen or was already happening. If you see the sign, take a picture and share it with Library Donut. If you see an error page on this site that reminds you of this, let us know.
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